Buy and sell safely

The 10 golden rules to avoid scams on Tajma Marketplace.

The 10 golden anti-scam rules

1
Never pay in advance
Never send any deposit before seeing the item in person. Requests for advance Mobile Money payments are the #1 sign of a scam.
2
Meet the seller in a public place
Choose busy, open places during the day. Bring someone with you for high-value items when possible.
3
Check the verified seller badge
Sellers who completed identity verification display a badge on their profile. Prefer verified profiles.
4
Inspect the item before paying
Test the product, check documents (vehicles, land) and compare with the listing photos.
5
Beware of prices that are too low
A price far below market often hides a scam or a defective product. Compare similar listings.
6
Never share your codes
Tajma will never ask for your password or Mobile Money codes. Never share them with anyone.
7
Communicate via the Tajma chat
Keep your exchanges in the platform chat: the history serves as proof in case of dispute.
8
Report suspicious listings
A seller who refuses to meet, changes the price at the last minute or pressures you? Report the listing immediately.
9
Ask for a receipt for big purchases
For large amounts, ask for the seller's ID and write a receipt signed by both parties.
10
Trust your instincts
When in doubt, cancel the transaction. Better to miss a good deal than to lose your money.

If you have been scammed, file a complaint with the nearest police or gendarmerie with screenshots of your exchanges.

Report the listing from its page or contact our team. Every report protects the community.

The 10 golden anti-scam rules

Never send any deposit before seeing the item in person. Requests for advance Mobile Money payments are the #1 sign of a scam.

Choose busy, open places during the day. Bring someone with you for high-value items when possible.

Sellers who completed identity verification display a badge on their profile. Prefer verified profiles.

Test the product, check documents (vehicles, land) and compare with the listing photos.

A price far below market often hides a scam or a defective product. Compare similar listings.

Tajma will never ask for your password or Mobile Money codes. Never share them with anyone.

Keep your exchanges in the platform chat: the history serves as proof in case of dispute.

A seller who refuses to meet, changes the price at the last minute or pressures you? Report the listing immediately.

For large amounts, ask for the seller's ID and write a receipt signed by both parties.

When in doubt, cancel the transaction. Better to miss a good deal than to lose your money.